Services

Technomantra is totally consulting service and solution provider, we provide entire customer care support to our customers or Business partners. We are generating most of our business based on the product and services of IT and ITES like application software development, BPO, KPO, LPO, mobile marketing and digital marketing. Our Services includes:

  • IT (Information Technology) IT Infrastructure, Information Security & Software development
  • Web Services SEO, SMM, SEM, PPC, PPI, Content Marketing, Internet Marketing, Classified Marketing (Free, Paid)
  • Information Technology Enabled Services:
  • BPO Services (Call Center for Inbound Customer Care & Support and Outbound Tele-marketing for upselling & survey of any type of products and services) Health Care Transcription (Business, Medical, Legal), Healthcare Payer BPO Services (Billing, Coding, Transaction, AR), Back Office Entry Support
  • KPO Services Document Management Solutions (end to end Digital Publishing Services)

Advantages in Technomantra

  • Our skilled team members convey high level of accuracy
  • At Technomantra, every member of our team importance quality and turn-around time
  • Our quality process data must be accurate to ensure zero risk of data loss, we follow three levels of QA, there-by 99.995% data accuracy is guaranteed
  • Our support our service will be fully operational in short span of time for any new assigned project

Business Capacity

Technomantra is having a capacity of 30 seats and is available with modern infrastructure capable of operating continuously meeting 24x7 operations requirements.

  • Technomantra has service-oriented certifications.
  • 125 Mbps Internet Bandwidth
  • VPN Connectivity to clients for secured communication
  • Outbound capacity

Predictive Dialer, Siemens EPABX and ACD, HP Enterprise Class servers and Database for B2C and B2B campaigns

  • Inbound capacity

Toll Free and Geography specific Toll Numbers, Siemens ACD, and 24 x 7 support

Our business viewpoint is based on building long-term, mutual associations – consistently providing business value to our clients, driving prospect for our employees, and creating considerable return for our shareholders.

DATA CONVERSION SERVICES

If you are in hunt of a data conversion service provider, then you are at the right place because the need for data conversion is essential for any organization to run their business effectively.

  • We cover a wide spectrum of data conversion services including?
  • Data conversion from databases into any format
  • Text to PDF conversion
  • PDF to MS word
  • E - Book conversion
  • XML Conversion
  • Interactive ebooks with HTML5 & CSS3
  • Enhanced ePub Conversion
  • Fixed Layout ePub Conversion
  • Nook Fixed Layout Format
  • KF8 Conversion
  • Mobi Pocket/Kindle
  • Data conversion from MS word to html
  • Extracting data from catalog
  • PDF to Microsoft Access
  • Paper documents to digital formats
  • OCR Conversion Adobe Acrobat PDF Conversion
  • With affluent experience of over a decade and a half, the conversion team at Technomantra is well equipped to deliver digital ebook conversion services that would allow you to publish any ebook in different formats including Amazon Kindle Format, Sony Reader format, iPhone and iPad format.
  • We are ready to carry out a no obligation free data conversion sample to earn your trust based on the quality of our work. You can call us at any time with queries regarding your data conversion outsourcing needs as we provide 24×7 customer support.

Data Security System

  • We use the most advanced Internet Security technologies including firewall to protect our customers' information. At Technomantra, every member of our team value quality and turn-around time.
  • Our dedicated network is located in secure, limited access facilities with comprehensive security systems including dedicated and isolated data-communication lines, well planned contingency procedures

Customer Service Support

Voice Services

  • OUTBOUND CALL CENTER SERVICES
  • Telesales-Telemarketing, Cross sells and Up sells
  • Lead Generation / Completion
  • Appointment Setting
  • Surveys /Market Research
  • INBOUND CALL CENTER SERVICES
  • Order-taking
  • Sales and Up sells
  • Lead Generation
  • Tech Support
  • Help Desk Services
  • Appointment Setting
  • Surveys/Market Research

 

Email Services

Many customers nowadays tend to contact companies through emails in order to get their queries resolved. When they do so, they expect prompt replies and this makes a o pay’s turn-around time a crucial factor. Keeping this in mind, we offer Email-form inquiries to ensure that they are given the appropriate responses, quickly and accurately.

  • Real-time Email Support
  • Response on time
  • Technomantra Email Response Highlights
  • Personalized and immediate responses to emails 24/7
  • The Technomantra email response program guarantees efficient and accurate email responses
  • Email support combined with up to date customer service plans, sets you apart from your competition, increase your brand loyalty and boost your sales.

 

Live Chat Services

As more and more people have switched to buying stuff online this is why having a good online customer service policy is very important for all businesses. By integrating the Technomantra Live Web Chat solution into your customer service plans, you can convert your online visitors into loyal customers. The Technomantra Live Web Chat can bring success to your sales strategy and online customer service plans due to the following reasons

  • Chat Specialists
  • Increase Customer Satisfaction
  • Technomantra Live Web Chat Highlights
  • Enlarged online conversions and customer acquisitions with real-time assistance.
  • Easy market promotions to increase sales.
  • Reduced customer turnover due to poor customer service
  • Increased customer fulfillment levels through convenient customer service methods

 

Transcription Services

Medical Transcription Services

  • HIPAA-COMPLIANT MEDICAL TRANSCRIPTION SERVICES FOR YOU!
  • Medical Transcription is the process of accurately and swiftly transcribing medical records dictated by doctors and others. Technomantra is one of the fastest growing providers of Medical Transcription Services in India.
  • Ever since our beginning, we have been popular for our excellence in service areas and have a proven track record of providing the best medical transcription over a number of years. Our company has a team of highly accomplished transcribers who use the finest technologies to offer cost-effective and exceptionally accurate services. We ensure quality transcripts as per industry standards.
  • Every transcript completed by our transcriber goes through our Quality Control Stage. Our motto is to ensure that the highest standards of services are offered to our clients. We have excellent infrastructure to meet the requirements of the hour. The team is trained to follow rigorous quality processes and concentrate on quality; they are also committed to maintain the confidentiality of the medical records.